Apex Property Management | Building Better Communities

( FAq’s )

Exploring Common Questions Answered.

We have become a preferred partner to the leading biofuel refiners, major oil companies, blenders, retailers, and other commodity companies.

Leasing & Application Process

Maintenance & Repairs

Rent Payments & Billing

Community Policies & Amenities

1. How do I apply for a rental?

You can apply online through our website by filling out the application form and submitting required documents.

2. What are the application requirements?

You’ll need to provide proof of income, a valid ID, and pass a background and credit check.

3. Is there an application fee?

Yes, a non-refundable application fee applies, which covers the cost of background and credit checks.

4. What is the lease term?

Lease terms typically range from 6-12, but shorter terms may be available upon request.

5. Can I tour the property before applying?

Absolutely! You can schedule a tour online or by contacting our office.

1. How do I submit a maintenance request?

Maintenance requests can be submitted online through your tenant portal or by calling our office directly.

2. How long does it take for maintenance to respond?

We aim to respond to non-emergency requests within 24-48 hours, and emergencies are handled as soon as possible.

3. What qualifies as an emergency repair?

Emergency repairs include issues like major water leaks, no heat during winter, or safety concerns such as electrical hazards.

4. Who is responsible for lawn care and snow removal?

Lawn care and snow removal are typically provided by the property management, but please check your lease for specific details.

1. How do I pay my rent?

Rent can be paid online through your tenant portal or by mail. We strongly encourage rent being paid through our online portal.

2. When is rent due?

Rent is due on the 1st of each month. Late fees may apply if not paid by the 5th.

3. Are there any late fees?

Yes, a late fee is charged if rent is not received by the 5th of the month.

4. Can I set up automatic payments?

Yes, you can easily set up automatic payments through your tenant portal for convenience.

5. Will my rent increase during my lease?

Rent increases are generally only applied at the end of your lease term, and you will be notified in advance.

1. What are the community rules?

Our community rules include quiet hours, pet policies, and guidelines for shared spaces. A full list is provided at move-in.

2. Is parking available?

Yes, we offer parking for residents, and in some cases, there may be assigned spaces or garages available.

3. Are pets allowed?

We are pet-friendly, but certain restrictions and pet fees may apply. Please check with our office for specifics.

4. What amenities are available to residents?

Our properties may include amenities such as laundry facilities, storage closets, dog runs, and community events.

Building
Better
Communities

"Apex treats us with respect and integrity" - Maria C.

255 32nd St NW - 1

3207 Johnson Ave NW - 2

What Our Residents Have To Say About Apex.

Keisha J.

Dawnella W.

Jackson L.

Chayton A.

Exploring Common Questions Answered.

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BuildingBetterCommunities

"Apex treats us with respect and integrity" - Maria C.

255 32nd St NW - 1

3207 Johnson Ave NW - 2

What Our Residents Have To Say About Apex.

Keisha J.

Dawnella W.

Jackson L.

Chayton A.

Exploring Common Questions Answered.

Building
Better
Communities